Refund policy

Return & Refund Policy

At Tech Titan, customer satisfaction is our priority. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be returned in its original packaging with all accessories.
  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned:

  • Software, digital products, and activation keys.
  • Products damaged due to misuse or improper handling.
  • Products with broken warranty seals.
  • Clearance or final sale items.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund after verification.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days using the original payment method. For Cash on Delivery (COD) orders, refunds may be sent via bank transfer or another mutually agreed method.

Exchange

We only replace items that are defective, damaged, or incorrectly delivered, subject to stock availability.

Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or the wrong product was delivered.
  • Original shipping charges are non-refundable unless the return is due to our error.